WhatsApp Business Account Setup
1Initialization

In this process, you will be setting up either a full-featured Live phone number or a trial Sandbox phone number depending on a number of criteria.

You would be setting up a Live phone number if ALL of the following criteria match:

  • Your Facebook Business Manager is verified; and
  • Your WhatsApp Business Account has passed the WhatsApp Commerce Policy check; and
  • This is NOT the first number that added to your WhatsApp business account

    • You would be setting up a Sandbox phone number if ANY of the following criteria matches:

  • Your Facebook Business Manager is NOT verified; or
  • Your WhatsApp Business Account has NOT passed the WhatsApp Commerce Policy check; or
  • This is the first number added to the WhatsApp business account